Help Centre
Answers about ordering courses, taking tests, certificates, credit reporting and your account. Prefer to search? Use the Need Help? button at the bottom of any page.
ProSkills Courses
What Are HSS ProSkills™ Courses? Continuing education keeps your license current. HSS ProSkills™ courses do something different — they build the real-world… How Do HSS ProSkills™ Rewards Work? Every course you take with Home Study Solutions earns ProSkills™ Rewards points — our way of saying thank you for investing…Getting Started
How do I order a course? Ordering is simple: From the top menu, open a course library: Lab, Dental, Medical, or Package Savings. Click a course title to… Where do I find the courses I purchased? Log in, then go to Dashboard → My Course List. Every course you've purchased is listed there with its status and options to…Taking Courses & Tests
How do I take a course? From Dashboard → My Course List, find your course and click Begin Course. The study material opens (a PDF or online reading)… How do I take the test (self-study exam)? When you're ready, open the course from My Course List and click Take the Test. Answer all questions and submit. Your exam is… What if I don't pass? How do I retake the test? No problem — there's no penalty for retaking. If your score is below 75%, the system shows your submitted answers with the… Can I email my answers instead of submitting online? Yes. If you'd rather not submit online, email your answers to tests@homestudysolutions.com. Once they're processed, log in to… How do I get or reprint my certificate? The moment you pass (75%+), the course shows View Certificate in My Course List. Click it to print or download. Certificates are…Credits & Reporting
Can I complete all of my Tennessee dental CE online? No. Tennessee requires a portion of your CE to be completed as home-study/textbook-based education rather than web-based/online… Do you report my credits to CE Broker? Yes. Home Study Solutions (Florida provider #50-956) automatically reports your successful course completions to CE Broker on… How are my AGD (PACE) credits handled? If you're an AGD member, add your AGD member ID to your profile (Dashboard → Profile). When you complete a course, Home Study… How long are my courses and credits valid? All courses expire two years from the date of purchase. If you haven't completed a course within 2 years, you'll need to re-order…Packages & Savings
What is the AI-Designed Course Builder Our AI-Designed Course Builder pairs your license and state requirement with our catalog and creates a course list for you. … How does "Build Your Own Package" savings work? Mix and match any courses and save automatically based on the total credit hours in your cart: 15+ credits → save 10% 20+…Ordering for Staff (Linked Accounts)
How do I order courses for my staff or share a with a friend? You can purchase courses and assign them to other people — ideal for a dental office: Log in and go to Dashboard → Profile… I'm linked to someone — where are my assigned courses? Assigned courses appear in your own Dashboard → My Course List, noted as "(assigned by [name])". You take them and print…Account & Help
I forgot my password or can't log in Click Login (top-right) and choose Forgot Password. Enter your email and we'll send a reset code. Your account email is the one… What if I get disconnected while ordering or taking a course? Nothing is lost. While ordering: log back in and check My Course List — if the order didn't go through, check your Cart and… What is your refund policy? Satisfaction guaranteed. A full refund (less any shipping & handling) is given for any uncompleted course if all course materials… Browser and access requirements All modern browsers are supported (Edge, Chrome, Firefox, Safari, Opera), and the site works on phones and tablets. For PDF… How often are courses updated? HSS adds 2–3 new courses each year and reviews or updates every course at least every 2 years (not to exceed 3) so content… Still need help? Contact us Call us toll-free at 1-877-547-8933, 9am–5pm Eastern. After hours, email wendy@homestudysolutions.com (response within 1–2…Cannot find what you need?
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