Help Centre › Taking Courses & Tests

What if I don't pass? How do I retake the test?

No problem — there's no penalty for retaking. If your score is below 75%, the system shows your submitted answers with the incorrect ones highlighted in red. Review the material, correct just those answers, and resubmit. You can retake the exam as many times as needed until you pass and the status shows View Certificate.

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Related answers

How do I take a course? From Dashboard → My Course List, find your course and click Begin Course. The study material opens (a PDF… How do I take the test (self-study exam)? When you're ready, open the course from My Course List and click Take the Test. Answer all questions and… Can I email my answers instead of submitting online? Yes. If you'd rather not submit online, email your answers to tests@homestudysolutions.com. Once they're… How do I get or reprint my certificate? The moment you pass (75%+), the course shows View Certificate in My Course List. Click it to print or… What Are HSS ProSkills™ Courses? Continuing education keeps your license current. HSS ProSkills™ courses do something different — they…
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