How do I sign in with a one-time code instead of a password?

You do not need your password to get in. Click Login at the top of any page and choose Send me a code to login. Enter your email address and we will send a 6-digit code. If your account has a mobile number on file, we will text it to you as well.

Type the code into the box and you are signed in. Nothing else is needed, and your existing password (if you have one) is unchanged.

Good to know:

• Each code can be used once. Once it signs you in, it stops working.
• Only the newest code works. Asking for another replaces the previous one, so always use the most recent message.
• Check your spam or junk folder if it does not appear, especially on Gmail — and mark it Not spam so the next one lands in your inbox.
• The code only goes to the address on your account, so use the email you registered with.

First time signing in on our new site? We will ask for a code before your first sign-in, whether or not you remember an old password. That is how we confirm the email on your account still reaches you. After the code, you will choose a password for future visits.

Password rules, when you set one:

• At least 8 characters
• At least one uppercase letter (A–Z)
• At least one lowercase letter (a–z)
• At least one number (0–9)

A symbol such as ! ? # $ is not required, though you may use one. Passwords are case-sensitive. You can set or change a password any time under My Profile.

Trouble getting a code? Call 1-877-547-8933, 9am–5pm Eastern, or email info@homestudysolutions.com and we will sort it out with you.