Frequently Asked Questions

Continuing education keeps your license current. HSS ProSkills™ courses do something different — they build the real-world skills that grow careers, strengthen teams, and help practices thrive.

ProSkills is professional development designed for dental teams. Instead of clinical CE, these courses focus on the human side of dentistry: patient communication, practice management, leadership, HR, billing and insurance, personal finances, compliance culture, and the front-desk and patient-experience skills that quietly drive production and reputation.

Who they're for Everyone in the practice — front desk, dental assistants, hygienists, office managers, treatment coordinators, and lab liaisons. Many ProSkills courses are written to be taken as a team, discussed in short huddles, and put to work the next day.

How they work

• 100% online and view-only — read the material at your own pace.
• Revisit any course anytime after purchase.
• A short self-study review reinforces the key ideas (a 75% score completes the course — the same standard as our CE courses).
• Instant access after checkout.

What you earn

• An official HSS ProSkills™ Certificate of Completion — a shareable mark of professional commitment you can show your team, employer, and patients.
• ProSkills™ Rewards points on every course, toward discounts, free courses, and Amazon gift cards.

A note on CE credit ProSkills courses are professional development, and each one shows its credit value. Acceptance of practice management and professional development courses varies by state, so some states may let you apply those hours toward license renewal. Please verify your state's CE requirements before using a course toward renewal.

Why teams love them Affordable, practical, and immediately useful. Better patient conversations mean fewer cancellations and more referrals. Stronger front-desk and billing skills protect the bottom line. And a team that grows together builds a culture patients can feel. That's the ProSkills difference.

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Every course you take with Home Study Solutions earns ProSkills™ Rewards points — our way of saying thank you for investing in your skills. The more you learn, the more you unlock.

How you earn points

• Earn 1 point for every $1 spent on courses.
• Every course counts — continuing education and professional development.
• Points are added automatically after each purchase.
• Points never expire.

Your reward tiers

Where to track your points Log in and open your Dashboard. The ProSkills™ Rewards card shows your current points, your tier, your star level, and exactly how many points you need to reach the next reward — and your ProSkills credits earned are shown right there too.

How to claim a reward When you reach a tier, just reach out and we'll apply your reward — a discount on your next order, or your gift card.

Good to know

• The program began July 22, 2026; points are earned on orders placed on or after that date.
• Discounts apply to eligible courses (already-discounted CORE packages don't stack additional discounts).

Keep learning, keep earning.

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Ordering is simple:

1. From the top menu, open a course library: Lab, Dental, Medical, or Package Savings.
2. Click a course title to read its description, objectives, credit hours, and price.
3. Click Add to Cart.
4. Open your Cart (top-right) and click Checkout.
5. Complete payment. Online courses are available immediately after purchase.

Prefer paper? You can add a printed version (additional fee) during checkout. Printed courses ship via USPS and typically arrive within 10 business days.

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Log in, then go to Dashboard → My Course List. Every course you've purchased is listed there with its status and options to begin the course, take the test, or print a certificate. You can return any time to continue a course or reprint a certificate.

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Yes — we work with clinicians, educators and specialists who want to turn their expertise into a continuing-education course.

You do not need publishing experience. Our team handles the CE accreditation, the test writing, the formatting and the distribution; you supply the subject knowledge.

Tell us what you would like to write about using the form on our Start Teaching page, or contact us directly. We will come back to you about topic fit, timescales and how authors are compensated.

Click here to contact us about a teaching opportunity

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We accept major credit and debit cards, Google Pay and PayPal.

Card details are handled by our payment processor and are never stored on our servers. The whole site runs over an encrypted connection.

You do not need an account before you start — checkout will create one for you as you go, so your courses and certificates have somewhere to live.

If a payment is declined, nothing is charged and nothing is ordered. It is worth checking the billing ZIP code first, as that is the most common cause.

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How many hours you need depends on your state and license type, and on how many you have already completed this renewal period. Your dashboard shows what applies to you once your license details are on file.

Choosing courses:

• Check your mandatory subjects first. Many states require specific topics — infection control and similar — and those cannot be substituted.
• Fill the remainder with what interests you. Every course carries the same weight per credit hour.
• Buying several is cheaper. Our volume pricing reduces the per-course price as you add courses, with no package to commit to in advance. The Course Builder shows the saving as you go.

Each course page lists its credit hours and subject before you buy.

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Yes. We are an AGD PACE approved provider and ADA CERP recognized, and have been providing dental continuing education since 2000.

Our courses are accepted in all 50 states as self-study / home-study CE. Some states cap how many self-study hours may count towards a single renewal, so if you are close to that limit it is worth checking with your board first.

Every certificate we issue carries our provider identifiers, which is what a board looks for if your CE is ever audited. Certificates stay in your account permanently and can be reprinted at any time.

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From Dashboard → My Course List, find your course and click Begin Course. The study material opens (a PDF or online reading). Review it at your own pace — there's no time limit, and you won't lose your place if you log out. When you're ready, take the self-study examination.

Tip: PDF course materials can be saved to your device so you can study offline.

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When you're ready, open the course from My Course List and click Take the Test. Answer all questions and submit. Your exam is graded automatically and instantly. A score of 75% or higher passes. As soon as you pass, the course status changes to View Certificate, which you can print or download.

Your answers are saved as you go, so if you get disconnected you can return to My Course List, reopen the course, and finish right where you left off.

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No problem — there's no penalty for retaking. If your score is below 75%, the system shows your submitted answers with the incorrect ones highlighted in red. Review the material, correct just those answers, and resubmit. You can retake the exam as many times as needed until you pass and the status shows View Certificate.

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Yes. If you'd rather not submit online, email your answers to tests@homestudysolutions.com. Once they're processed, log in to print your certificate. We don't mail or email certificates — you can reprint them anytime from your dashboard.

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The moment you pass (75%+), the course shows View Certificate in My Course List. Click it to print or download. Certificates are always available to reprint from your dashboard, so there's no need to save the file right away. If you choose to download, check your computer's download or documents folder or another designated folder you have set up for downloads.  You will also have the ability to send your certifiate via email from your Dashboard under the My Course List. Please check your spam folder if you do not see the email in your inbox.

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The short course evaluation you see after passing a test is a requirement of our accreditation, not a marketing questionnaire. Approved CE providers must collect participant feedback on every course, and we are asked to show it at review.

It takes under a minute, and your certificate is issued as soon as it is submitted.

The feedback genuinely is read — it is how we decide which courses to update and what to write next.

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No. Tennessee requires a portion of your CE to be completed as home-study/textbook-based education rather than web-based/online education. The classification depends on how the instructional material is delivered—not how you submit your test or receive your certificate.

BUT with HSS home-study courses, you study the course material in a textbook or static PDF. You may then submit your answers electronically through our website or by email. Submitting your test electronically does not change the course from home-study to online/web-based education.

Hygienists may take 50% or 15 credit hours online or web based. Non-online courses are limited to 50% or 15 credit hours. Non-online means independent study of textbook or static course material. Submitting your completed answer sheet electronically or online does not change a home-study course into an online/web-based course.

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Yes. Home Study Solutions is an ADA CERP recognized provider and an AGD PACE approved provider, and our continuing education courses are accepted by state licensing boards and credentialing organizations. Because CE requirements can vary by state and credential, we recommend verifying your specific requirements with your state licensing board when necessary.

For Certified Dental Technicians (CDTs), the National Board for Certification in Dental Laboratory Technology (NBC) recognizes qualifying continuing education from approved providers, including ADA CERP and AGD PACE providers.

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Florida registered dental laboratories are required to complete 18 hours of continuing education every two years.

Visit our Dental Laboratory Course Library to find courses that can help satisfy Florida requirements. Required or regulatory topics may include:

• Dental Laboratory Technician Laws and Rules – 2 CE hours

• Dental Laboratory Prevention of Medical Errors – 2 CE hours

Additional regulatory-related courses may include:

• OSHA

• Infection Control for the Dental Laboratory

• HIV/AIDS

• Medical Emergencies

• Dental Materials

All CE credits completed are submitted to CE Broker.

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CDTs are required to complete 12 hours of continuing education each year, including:

• 1 hour of Regulatory Standards

• 6 hours of Scientific credit

• 5 additional hours of qualifying Scientific, Regulatory Standards, Professional Development, or other eligible CE

Examples of courses that may qualify as Scientific credit include:

• Achieving Ideal Tooth Morphology in Dental Restorations

• Dental Laboratory Materials

• Concepts of Occlusion in the Dental Laboratory

• Complete Dentures: From Planning to Problem Solving

• Autoimmune Diseases — Impact on Oral Health

• Clinical Considerations of the Mixed Dentition Period

• Periodontal Disease and Diagnosis

• Other courses of a scientific or dental laboratory technology nature

Other Dental Laboratory courses may qualify toward the remaining general or professional development CE hours, depending on the applicable requirements.

Not sure which courses you need? Visit our Dental Laboratory Course Library to view available courses by subject and CE category.

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Yes. Home Study Solutions (Florida provider #50-956) automatically reports your successful course completions to CE Broker on your behalf, the same day you complete a course.

Automatic reporting applies to licensees in CE Broker states, currently including Alabama, Florida, Georgia, Kentucky, Louisiana, Michigan, Minnesota, New Hampshire, Ohio, Oklahoma, South Carolina, Tennessee, and Virginia. As more states join CE Broker, we update our submissions accordingly.

Important: for reporting to succeed, your license type, license number, and license state must be correct on your profile (Dashboard → Profile). A CE Broker subscription is optional for licensees, but it lets you track your requirements and exempts you from manual CE audits.

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If you're an AGD member, add your AGD member ID to your profile (Dashboard → Profile). When you complete a course, Home Study Solutions reports your earned credits to the AGD on your behalf, using the course's AGD subject code and credit hours. If no AGD ID is on file, no AGD submission is made — you'll still receive your certificate and can self-report if you wish.

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All courses expire two years from the date of purchase. If you haven't completed a course within 2 years, you'll need to re-order it. Because our courses are reviewed and updated regularly, this ensures you always complete the most current version. (HSS reviews or updates every course at least every 2 years, not to exceed 3.)

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CE requirements are set by each state board and differ by profession, so the number of hours you need — and which subjects are mandatory — depends on your license type, your state, and when your license renews.

Two things to check:

• Your profile. Once your license type, state and renewal date are on file, your dashboard shows what applies to you and flags any subject your state requires specifically.
• Your state board. The board is always the final authority. If what you find there differs from what you see here, follow the board.

Our courses are accepted in all 50 states as self-study / home-study CE, but some states limit how many self-study hours may count towards a single renewal. Check that limit before buying if you are close to it.

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Our Personalized Course Builder pairs your license and state requirement with our catalog and creates a course list for you.  This course list will satisfy your state requirements up to the permitted number of self-study hours.  

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Mix and match any courses and save automatically based on the total credit hours in your cart:

• 15+ credits → save 10%
• 20+ credits → save 15%
• 25+ credits → save 20%

There's nothing to enter — the discount is applied automatically and shown in your cart at checkout. Just add courses from any library (Lab, Dental, Medical) until you reach a savings tier.

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You can purchase courses and assign them to other people — ideal for a dental office:

1. Log in and go to Dashboard → Profile.
2. Under Linked Profiles, click Add Linked Profile and enter the person's name and email.
3. We email them an invitation. If they already have an account, they simply accept to link. If not, they're prompted to create one.
4. Once linked, order your courses, then go to My Course List and Assign each course to a linked person.
5. They will receive an email and text letting them know the course was assigned and can begin the course or submit their answers. 
6. Check the spam/junk folder if the invitation email isn’t received.

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Assigned courses appear in your own Dashboard → My Course List, noted as "(assigned by [name])". You take them and print certificates exactly like courses you purchased yourself.

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Click Login at the top of any page, then choose Forgot Password. Enter the email address on your account and we will send you a 6-digit code. If your account has a mobile number on file, we will text you the same code as well.

Enter that code, choose a new password, and you are signed straight in.

Your new password needs:

• At least 8 characters
• At least one uppercase letter (A–Z)
• At least one lowercase letter (a–z)
• At least one number (0–9)

A symbol such as ! ? # $ is not required, but you are welcome to use one. Passwords are case-sensitive.

If the code does not arrive:

• Check your spam or junk folder. This is the most common reason, particularly with Gmail. If you find it there, mark it Not spam so the next one reaches your inbox.
• Make sure you used the right address. The code only goes to the email already on your account — the one you registered with.
• Only the newest code works. If you request another, the previous one stops working, so use the most recent email.

If the password you chose is refused, it is missing one of the four rules above. Fix it and submit again — the same code still works, so there is no need to request another.

Would rather not set a password at all right now? You can sign in with a one-time code instead, then set your password afterwards under My Profile.

Still stuck? Call 1-877-547-8933, 9am–5pm Eastern, or email info@homestudysolutions.com.

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You do not need your password to get in. Click Login at the top of any page and choose Send me a code to login. Enter your email address and we will send a 6-digit code. If your account has a mobile number on file, we will text it to you as well.

Type the code into the box and you are signed in. Nothing else is needed, and your existing password (if you have one) is unchanged.

Good to know:

• Each code can be used once. Once it signs you in, it stops working.
• Only the newest code works. Asking for another replaces the previous one, so always use the most recent message.
• Check your spam or junk folder if it does not appear, especially on Gmail — and mark it Not spam so the next one lands in your inbox.
• The code only goes to the address on your account, so use the email you registered with.

First time signing in on our new site? We will ask for a code before your first sign-in, whether or not you remember an old password. That is how we confirm the email on your account still reaches you. After the code, you will choose a password for future visits.

Password rules, when you set one:

• At least 8 characters
• At least one uppercase letter (A–Z)
• At least one lowercase letter (a–z)
• At least one number (0–9)

A symbol such as ! ? # $ is not required, though you may use one. Passwords are case-sensitive. You can set or change a password any time under My Profile.

Trouble getting a code? Call 1-877-547-8933, 9am–5pm Eastern, or email info@homestudysolutions.com and we will sort it out with you.

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Nothing is lost. While ordering: log back in and check My Course List — if the order didn't go through, check your Cart and complete checkout. While testing: your answers are saved automatically; just reopen the course from My Course List and finish your exam.

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Satisfaction guaranteed. A full refund (less any shipping & handling) is given for any uncompleted course if all course materials are returned or canceled unused within 14 days.

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All modern browsers are supported (Edge, Chrome, Firefox, Safari, Opera), and the site works on phones and tablets. For PDF course materials we recommend a laptop, desktop, or tablet — and Chrome, since Edge has known issues displaying some PDFs. For security, the site can't be accessed from outside North America; if you'll be traveling, save your course PDF to your device beforehand.

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HSS adds 2–3 new courses each year and reviews or updates every course at least every 2 years (not to exceed 3) so content stays current and relevant. Have a topic suggestion? Email info@homestudysolutions.com.

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Call us toll-free at 1-877-547-8933, 9am–5pm Eastern. After hours, email info@homestudysolutions.com (response within 1–2 business days) — or just open a support ticket right here on the Support Tickets tab.

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